Returns & Exchanges

If you change your mind or would like to exchange an item we will happily work with you to achieve a satisfactory result for all. Please contact us at twentyninelines@gmail.com and follow the instructions below.

The item will need to be in original condition and packaging, including tags, with a copy of your packing slip. Please note the reason for return clearly on your packing slip. 

Address returns to: 
PO Box 1384
West Leederville, WA 6901

Once checked you will be issued with a credit note for the cost of the item to use in our online store or the exchange items will be mailed to your address. Please note this does not apply to sale items. 

Return postage is at customer's cost and is non-refundable. Returns will be processed within 7 days of the item being received. If you wish to check the status of your return please email us at twentyninelines@gmail.com

Please note, we will offer full refunds for faulty items.